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Who are we?

As a family-owned and operated Irish business, N17 Superstores is committed to providing affordable, high-quality furnishings, electrical appliances, and consumer electronics. Our dedication extends to delivering exceptional value and personalized service to our valued customers.


Where are we based?

We are based in Milltown, Co.Galway, Briarhill Co.Galway & Ballina Co.Mayo.


How do you contact us?

Email: info@n17superstores.ie Tel: 093 51600 social: Facebook or Instagram.


What days are our showrooms open?

Milltown, Co. Galway:

  • Monday – Saturday: 9:30 AM – 6:00 PM
  • Sunday: 2:00 PM – 6:00 PM

North Point, Tuam Road, Galway:

  • Monday – Friday: 9:30 AM – 6:00 PM
  • Saturday: 9:30 AM – 5:00 PM
  • Closed on Sunday and Bank Holidays

Crossmolina Rd, Ballina, Co. Mayo:

  • Monday – Saturday: 9:30 AM – 6:00 PM
  • Closed on Sunday and Bank Holidays

How can I order an item?

In one of our stores, online or by phone (093 51600)


Can I view items before purchase?

Many of the items for sale on our website are on display in our showrooms and can be viewed in our showrooms.
I'm moving house / buying a new house and want to get a quote ?
We'll be happy to send you our most competitive quote. Please email info@n17superstores.ie with the specifications or the model numbers of the appliances/furniture you are interested in. Please ensure to include your contact information. We will come back to you within 2-3 days with a quote. We can also store your order in our warehouse for up to 6 weeks.


Is there a charge for delivery?

Yes, there is a charge for delivery. This depends on your geographical location. Prices range from €15 to €100


Where do we deliver to?

We deliver everywhere on the island of Ireland. Local deliveries are handled directly by us; non-local deliveries are handled by different courier companies. For some offshore islands and remote mountainous areas we may deliver to the nearest town or port and we generally cannot assemble items delivered to these areas.


Are items difficult to assemble?


Most items require no assembly or only light one person assembly which requires minimal manual dexterity, little strength or specialist tools. However, some larger pieces may possibly require two person assembly, a considerable amount of time and a moderate level of dexterity, such items are labelled on our website as requiring considerable self-assembly.  In all instances full instructions, fittings etc. will be included with each item. If there are any difficulties in this regard please contact us for further instructions.


Do we assemble sold items?

Assembly is available at a set fee. Charges range from €20 to €100 and will depend on the item to be assembled. 


Do we fit Electrical Appliances?

We do not fit electrical appliances; the onus is on the customer to organise a qualified and certified fitter for the product purchased.


Can you deliver to any type of dwelling?

Yes, we will strive to complete an order regardless of impediments.If the delivery address has difficult to access entrances or passages, many stairs, nonstandard doors or stairways the onus is on the customer to inform us of these conditions in the special instructions section of the checkout page. Failure to do so may result in an unsuccessful delivery or delivery charges.


What days do we deliver?

Monday to Saturday. Each geographical area has a specific day we deliver on with our own delivery service. We deliver locally on a weekly basis and further afield bi-weekly.


What happens if I or my proxy miss the delivery?

Please contact us to arrange a new delivery time. N.B. the onus is on you to ensure phones, emails etc. are answered and there is somebody to accept delivery, a redelivery may incur delivery charges. If you are given a delivery date/time if for any reason you cannot be there, please contact us without delay and we can reschedule the delivery with you.


Are our lead times strictly accurate?

Generally yes, assuming we or our suppliers have your ordered item in stock. Deliveries at holiday times i.e. Christmas & Summer may be somewhat slower and please be aware that if you are ordering for a pre-Christmas delivery, many of our suppliers have Christmas cut off times, so please order as early as possible. 
Due to the large volume of Electrical appliances & Furniture sold and the complex logistics of ordering, transporting & delivering these items, occasionally delays can be incurred.
Many frequently sold items on our website are actually held in stock in our warehouse and often these are delivered significantly earlier than the stated delivery time frame.

Do you remove Old Electrical Goods?

Yes, only as part of a new Electrical sale, this service is free as we work with WEEE recycling.Please see the link for WEEE Recycling. We would ask that customers advise pre delivery if they require a collection of an old appliance as the delivery truck may be full on the day if not pre booked. 


Do you remove old furniture?

Yes, only as part of a new furniture sale but we do charge for this service depending on the size of the item.


How can I pay for an order?

Orders can be paid for in store by cash or card or via our website. If you wish to pay in an alternative method please call us in store. In all cases goods will not be dispatched until payment is received in full.


Can I purchase something on credit?

Yes, by using Humm for purchases of €1,000-€15,000.


What is Humm?

A finance company utilised by N17 Superstores for sales in store or Online. Users of this service will have to undergo identity & credit checks to avail of Humm. This process belongs to the Humm Company and is NOT conducted by N17 Superstores.  See links on our website or visit www.shophumm.com for more details.


Can I view or return an item when purchased and still get a refund?

Please see delivery & returns for more details.


Are my personal details secure with you?

Your details are encrypted and stored on a secure server. We will never under any circumstances share your personal details with any third party without your explicit consent. Rest assured your personal details are always secure with us.


Is it necessary to sign for a delivery?

Yes, for a successful transaction you or a proxy must sign for all deliveries.


What do I do if my order develops defects within its guarantee period?


Firstly, email in close up images of the damage with your order details & your contact details then await further contact from us.
We try at all times to ensure all of our products are of the best quality. 
In the case where you find a defect please do make contact with us and we will be happy to help. 
Please note the warranty for all products is a standard 12 months and will be void if there is clear misuse of the product.


What type of defects do you guarantee against?

Manufacturing defects only, other defects – spillages, normal wear & tear or improper use etc. we do not guarantee.
 

Can I review my transaction?

Yes, we encourage all purchasing customers to do this. Currently this can only be done on www.facebook.com or on Google Reviews . If you are happy with our service and your purchase we would greatly appreciate it if you could leave a positive review. However, if for any reason you are unhappy with your sale before leaving a negative review, please do not hesitate to contact us and we will strive to correct any issues you may have.
Any queries not listed here can be answered by emailing info@N17superstores.ie or phoning (093) 51600

 

 
 
 
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